Refund policy
At MentorsYatra.online, we strive to provide high-quality educational content and learning experiences to our students. Please read our Refund Policy carefully before purchasing any course or service.
Since all courses, study materials, eBooks, mock tests, and other educational resources provided by MentorsYatra.online are digital products, all purchases are generally non-refundable and non-transferable.
Once a user has successfully purchased a course and gained access to the course content, no refund request will be accepted.
If a user is charged multiple times for the same order due to a technical issue or payment gateway error, the extra amount paid will be refunded after verification.
If payment is deducted from your account but the order is not confirmed, the amount is usually automatically refunded by the bank or payment gateway within the applicable processing period.
Refund requests may be considered only under exceptional circumstances and solely at the discretion of MentorsYatra.online management.
If MentorsYatra.online cancels a course permanently before providing access to enrolled students, eligible users may receive a refund or an equivalent alternative course, depending on the situation.
Approved refunds, if any, will generally be processed within 7 to 10 business days through the original payment method used during purchase.
1. Change of mind after purchase.
2. Lack of time to complete the course.
3. Dissatisfaction due to personal expectations.
4. Failure to use the purchased course.
5. Purchase made by mistake by the user.
For refund-related questions or payment issues, users can contact our support team through the official communication channels available on MentorsYatra.online.
MentorsYatra.online reserves the right to modify or update this Refund Policy at any time without prior notice.
Last Updated: July 2026